We release new updates every five to six weeks. How important do you consider customer support and updates to be? What has been your approach to this?īringing new content is at the core of what we do.
Our team handling the updates to the game is quite large – it takes a lot to make the magic of Disney come to life! We have a 60-person core team in the studio, as well as dozens of others supporting them, everything from porting to testing to customer care. How big is the team currently handling live ops? It’s so awesome to watch what the community has grown into, from those early days to the massive Disney game it is today. We have a lot of players who have been playing since day one who still login daily, and we get the best suggestions from them. We started with 25 characters from a handful of Disney properties, now we have over 250 characters and 40 different Disney, Pixar and Star Wars movies represented in the game. Our objective was new content every update. We continued to add new features and the players were happy. The game was good, but we knew it was missing some key elements to make it a really engaging game, one that the players would want to come back to again and again.īy our second update, we managed to get our event structure in and then the sky was the limit. Jennifer Gale: I remember when we launched.
: With Disney Magic Kingdoms now more than four years old, how do you reflect on its performance - from launch to the mature title it is now? In this entry of our Live and Kicking series, we spoke with Gameloft game manager Jennifer Gale regarding the four-year anniversary of Disney Magic Kingdoms. Here at we want to take the opportunity to highlight games that have bucked the trend and found an audience that has kept them thriving long after launch. Long gone are the days of developing and publishing a game without the need to tweak, adjust and patch it after launch, with new titles requiring constant operation and updates to keep them at the forefront of consumer thought. It is often said that nothing is truly finished and it's a saying the games industry has taken to heart in recent times.
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